Improving Your Inside Sales Statistics

If your company utilizes an in house or outsourced telemarketing company, it might seem like you've already got your inside sales covered. However, one of the biggest challenges of effective sales is knowing what's working and what's not. Only when you know both what you're doing right, and what you're doing wrong, can you best react to market conditions. Remember that even the best script won't work if it doesn't affect and persuade real people. But how do you ensure that it is?